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You expect to hear from a debt collector when you don't pay your bills. But what do you do when you get calls or letters from a collection agency for a debt you don't owe?
You might want to the (CFPB). The consumer agency started accepting complaints about debt collections in July of 2013, and in the first six months, it received more than 11,000 of them.
Mistaken identity—trying to collect a debt from the wrong person—was by far the most common complaint, according to an analysis of the CFPB's complaint database by U.S PIRG, a consumer advocacy group.
The PIRG report, "," also found that debt collection, the newest category in the CFPB database, is already a major source of complaints, second only to mortgages during that time period.
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