Defend the Consumer Bureau

STANDING UP FOR CONSUMERS IN THE FINANCIAL MARKETPLACE—For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A Consumer Cop On the Financial Beat

You work hard for your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future. 

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers. 

So in 2010, we helped create the Consumer Financial Protection Bureau (CFPB) to be our consumer cop on the financial beat.

The CFPB Gets the Job Done

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just six years. 

The CFPB holds big banks, debt collectors and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:


When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic and Asia/Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.


The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.


When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.


The CFPB fined Equifax and TransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the Consumer Bureau, the Trump administration and some members of Congress are pushing to weaken or even get rid of it. 

Tell Your Senators: Stand Up For Consumers

We can keep our consumer cop on the financial beat — but only if we can convince enough senators to stand up and be counted as Consumer Champions, and stop any bad bills that try to roll back or eliminate consumer protections.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings and their overall well-being. That’s why we don’t simply need the CFPB to exist: We need to make it even better, by strengthening commonsense consumer protections. 

In the wake of the Great Recession, we helped spearhead the creation of the Consumer Bureau. Now, we need your help to stand up for consumer protection once again, and defend the CFPB from those who would weaken or eliminate it.

Issue updates

News Release | U.S. PIRG | Financial Reform

After New Reports of Stolen Data, U.S. PIRG To Congress: Stop Letting Equifax off the Hook

Today Equifax admitted to losing information for over 2 million more Americans. Here's our release explaining why it's time for Congress to follow the lead of several states and hold Equifax accountable, insead of letting it off the hook.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

U.S. Supreme Court Hears Argument in Case Affecting Consumers Nationwide

U.S. PIRG experts comment on a case heard before the Supreme Court Monday concerning whether American Express rules preventing merchants from steering customers to alternative lower-cost cards violate the antitrust laws. Hint: We agree with and supported several states that brought the case on behalf of their citizens. We also make the point that unless the states prevail, the practices of dominant tech platforms like Google and Amazon and Facebook will also be immunized from action.

> Keep Reading
News Post | Financial Reform

Why The Legal Dispute Over the Leadership of the CFPB Matters | Michael Landis

There’s an important legal fight happening right now over the temporary leadership of the Consumer Financial Protection Bureau. And U.S. PIRG Education Fund, along with nine other consumer advocacy groups, just weighed in with a friend-of-the-court brief against the President and his pick. Find out why the Consumer Bureau needs to be independent in this blog entry about why the legal dispute over the CFPB matters.

> Keep Reading
News Release | U.S. PIRG Education Fund | Financial Reform

Consumer Advocates Explain Crucial Public Interest in a Strong CFPB

The U.S. Consumer Financial Protection Bureau’s (CFPB) independence from external political influence is crucial to the agency’s mission of protecting consumers, 10 groups, including U.S. PIRG Education Fund, told a U.S. appellate court today in an amicus brief filed in the U.S. Court of Appeals for the District of Columbia Circuit. The groups are supporting the appeal of CFPB Deputy Director Leandra English in her lawsuit against the President and OMB Director Mick Mulvaney over the proper leadership of the Bureau in the absence of a Senate-confirmed director.

> Keep Reading
News Release | Financial Reform

Reports that CFPB Dropping Equifax Investigation Raise Major Questions

Widespread media reports that the CFPB acting director, Mick Mulvaney of OMB, is dropping its investigation into the Equifax breach leave its 145 million consumer-victims with nowhere to go. 

> Keep Reading

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News Release | U.S. PIRG | Financial Reform

CFPB Finds Higher Debts for Student Loan Borrowers

This week, the Consumer Financial Protection Bureau (CFPB) released two important reports on student loans and student loan debt. U.S. PIRG Higher Education Advocate Chris Lindstrom's news release explains more.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

US Department of Education Strips Protection for Students at For-Profit Colleges

Today, Education Secretary Betsy DeVos eliminated consumer protections against unfair practices of for-profit schools. Statement by U.S. PIRG Higher Education Director Christine Lindstrom on why this matters.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

As CFPB Turns 6 Years Old, PIRG Calls on Senate to Block Wall Street Attacks

Today, the Consumer Financial Protection Bureau turns 6 years old and has a lot to show for it. Because the CFPB is doing such a good job protecting consumers and making the financial marketplace fair, it faces escalating threats from its opponents, including Wall Street. Read our birthday news release and watch our new 2-minute video (we are joined by 98 groups) celebrating the CFPB.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

Statement On CFPB's Rule Restoring Rights To Take Wrongdoers To Court

Financial wrongdoers have long used mandatory arbitration clauses buried in small-print, take-it-or-leave-it contracts to prevent consumers from banding together to have their day in court. Our statement on the CFPB's important new rule restoring consumer rights to join class actions follows.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

Statement Commending New Military Consumer Enforcement Act

Read our statement commending the introduction of the Military Consumer Enforcement Act by Sens. Jack Reed (RI), Sherrod Brown (OH) and others. These senators have the right idea-- strengthen the CFPB’s ability to protect servicemembers, veterans and their families. Why do others want to weaken the CFPB?

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News Post | Financial Reform

U.S. House Considers Trojan Horse Bill To Weaken Credit Bureau Laws | Ed Mierzwinski

What would you do if you knew that the Big 3 credit bureaus were in the Top 5 of complaint leaders to the Consumer Financial Protection Bureau and that their mistake-ridden reports caused consumers to either be denied jobs or pay more for or be denied credit due to those mistakes? Well, if you were the leadership of the House Financial Services Committee, you'd consider not one, but two bills to make this worse by eliminating strong consumer protections and eliminating some and limiting other damages payable to consumers when credit bureaus wreck their lives. You'd hide a massive weakening of consumer protections inside a Trojan Horse bill that claims to be about letting the credit bureaus help people.

> Keep Reading
News Post | Financial Reform

States, DC Stepping Up To Protect Student Loan Borrowers | Chris Lindstrom

With the U.S. Department of Education failing to protect students from unfair practices, the states and the District of Columbia have begun to enact student loan servicing protections. Here's an overview of what's happening in the "laboratories of democracy."

> Keep Reading
News Post | Financial Reform

Federal Reserve Questions Administration, Congressional Rollbacks of Wall Street Reform That Threaten CFPB | Ed Mierzwinski

Recently released minutes of the July meeting of the Federal Open Market Committee, comprised of Fed governors and regional Fed Bank presidents, show its concern that Wall Street reform rollbacks proposed by Congress, Treasury Department and the White House could allow "a reemergence of the types of risky practices that contributed to the crisis." Meanwhile, Fed vice-chair Stanley Fisher repeated his warnings that risks from the proposed rollbacks were "mind-boggling."

> Keep Reading
News Post | Financial Reform

Well, Well, Wells Fargo! Poster Child for Defending CFPB, Dodd-Frank. | Ed Mierzwinski

As the big Wall Street banks, payday lenders and other opponents of consumer protection intensify pressure on Congress to weaken financial reform and gut the CFPB like a fish, numerous reports of further Wells Fargo malfeasance serve as a warning that the Consumer Financial Protection Bureau and the rest of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act are needed more than ever.

> Keep Reading
News Post | Financial Reform

CFPB Finds So-Called Overdraft Protection Costs Some $450/Year | Ed Mierzwinski

This week, the Consumer Financial Protection Bureau (CFPB) rolled out draft "Know Before You Owe" disclosures for banks marketing so-called "Standard Overdraft Protection," a controversial product that requires consumers to "opt-in" for the "privilege" of overdrafting debit and ATM transactions for a so-called convenience fee averaging $34. It also  released a study that finds that at-risk consumers who opt-in pay $450/year more in fees than other at-risk consumers.

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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