Defend the Consumer Bureau

STANDING UP FOR CONSUMERS IN THE FINANCIAL MARKETPLACE—For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A Consumer Cop On the Financial Beat

You work hard for your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future. 

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers. 

So in 2010, we helped create the Consumer Financial Protection Bureau (CFPB) to be our consumer cop on the financial beat.

The CFPB Gets the Job Done

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just six years. 

The CFPB holds big banks, debt collectors and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:


When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic and Asia/Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.


The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.


When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.


The CFPB fined Equifax and TransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the Consumer Bureau, the Trump administration and some members of Congress are pushing to weaken or even get rid of it. 

Tell Your Senators: Stand Up For Consumers

We can keep our consumer cop on the financial beat — but only if we can convince enough senators to stand up and be counted as Consumer Champions, and stop any bad bills that try to roll back or eliminate consumer protections.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings and their overall well-being. That’s why we don’t simply need the CFPB to exist: We need to make it even better, by strengthening commonsense consumer protections. 

In the wake of the Great Recession, we helped spearhead the creation of the Consumer Bureau. Now, we need your help to stand up for consumer protection once again, and defend the CFPB from those who would weaken or eliminate it.

Issue updates

News Post | Financial Reform

Public CFPB Database Comment Period Ends Monday, 4 June at Midnight | Ed Mierzwinski

Monday, June 4, at midnight (ET) marks the deadline for filing public comments on the Consumer Financial Protection Bureau’s latest inward-facing Request For Information (RFI); this one is on the future of the public Consumer Complaint Database, which has been disparaged for years by various bank industry actors and their coin-operated think tanks but most recently by the CFPB’s acting director, Mick Mulvaney. Here's why we are fighting to keep the database public.

> READ MORE
News Post | Financial Reform

Over 80 Groups Oppose S.2155 & its Benefits for the Credit Bureaus | Mike Litt

Today, we sent a letter addressed to all members of the House of Represenatives in opposition to S. 2155, or as we call it, the Bank Lobbyist Act. We are joined by 84 other groups and leaders, representing communities, consumers, servicemember, and workers across the country. In particular, this letter explains how the bill benefits Equifax and the other national credit bureaus at the expense of average consumers and our military servciemembers. 

> READ MORE
News Post | Financial Reform

Our Op-ed in CNN about the Bank Lobbyist Act | Mike Litt

Our op-ed in CNN today dives into how the bad banking bill (S. 2155) in Congress also benefits Equifax & the other credit bureaus at the expense of average consumers and servicemembers.

> READ MORE
News Post | Financial Reform

Will Flawed CFPB Wells Fargo Consent Order Be Reopened To Help Victims? | Ed Mierzwinski

Questions are being raised. Will the ballyhooed $1 Billion CFPB settlement with Wells Fargo be reopened because it clearly favors the wrongdoer at the expense of the victims? There is a reopening precedent for bad consent orders, which we discuss below.

> READ MORE
News Post | Financial Reform

We Join Groups in FTC Privacy Complaints Against Facebook and Google's YouTube | Ed Mierzwinski

We've joined complaints that two behemoth firms are in violation of Federal Trade Commission privacy rules. In the first, Travel Buddy joins the Electronic Privacy Information Center and other groups claiming that a number of Facebook's practices - particularly, its use of facial recognition techniques without consent -- violate a previous 2011 privacy order. The facial recognition practice may also violate PIRG-backed Illinois law. Second, we join the Center for Digital Democracy's filing alleging that Google's YouTube collects information about kids in violation of the Children's Online Privacy Protection Act (COPPA). And we haven't forgotten about Equifax.

> READ MORE

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News Release | Travel Buddy | Financial Reform

Statement by Mike Litt, Consumer Campaign Director at Travel Buddy on Extended Deadline for Free Equifax Credit Freeze

Equifax has changed the date for its offers after its outrageous data breach-- they lost information for 145 million consumers.Read more. We have not changed our own advice.

> READ MORE
News Release | Travel Buddy | Financial Reform

Travel Buddy Urges Consumers to Get Free Credit Freeze by January 31st Deadline

Ahead of three changes to what Equifax is offering consumers following its breach of 145 million consumer records, Travel Buddy is urging consumers to get free credit freezes with Equifax by January 31st if they haven’t already.

> READ MORE
News Release | Travel Buddy | Financial Reform

We Back Legislation to Hold Credit Bureaus Accountable To Consumer-Victims For Breaches

Since the massive Equifax data breach, three things, among others, have been made very clear: (1) A credit bureau breach is worse than other breaches, because the bureaus hold a vast trove of our personal information useful to identity thieves; (2) The bureaus treat us with disdain, as products, not customers; (3) The credit bureaus are largely unaccountable to consumers. Our statement in suppport of the Sens. Elizabeth Warren and Mark Warner  "Data Breach Prevention and Compensation Act" to hold large credit reporting agencies (CRAs) - including Equifax - accountable for data breaches involving consumer data."

> READ MORE
News Release | Travel Buddy Education Fund | Financial Reform

Consumer Advocates File in Support of Acting CFPB Director Leandra English

This is a joint press release from Travel Buddy Education Fund and other leading consumer and civil rights organizations explaining our amicus (friend of the court) brief filed today in support of acting CFPB director Leandra English. English was appointed acting director by outgoing director Richard Cordray, but the President has claimed authority to appoint Office of Management and Budget director Mick Mulvaney to simultaneously be acting director of the Consumer Bureau. English seeks a preliminary injunction blocking the Mulvaney appointment.

> READ MORE
News Release | Travel Buddy | Financial Reform

Statement On Departure Today of Consumer Bureau Director Richard Cordray

Travel Buddy and the state PIRGs commend Rich Cordray for his over six years as the Consumer Financial Protection Bureau’s first director. In its short years as the nation’s top consumer cop, all under Director Cordray, the young Bureau has returned $12 billion dollars to over 29 million consumer victims of financial schemes by wrongdoers ranging from Wall Street banks, mortgage companies and for-profit schools to debt collectors, credit bureaus and payday lenders. FULL STATEMENT FOLLOWS.

> READ MORE

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News Post | Financial Reform

We Signed A Letter In 2014 But That Doesn't Mean We Support The Bank Lobbyist Act | Mike Litt

Why would we support an amendment to make a bad bill worse? We wouldn't. Here's our explainer on how our signature on a 2014 letter should not have been used to somehow imply we supported an amendment to S2155 on credit scoring favoring Equifax and the other Big 3 credit bureaus.

> READ MORE
News Post | Financial Reform

What You Haven’t Heard About that Bad Banking Bill; It Preempts State Identity Theft Reforms | Mike Litt

We're opposing S2155 on the Senate floor this week. The main message against in the media has been that it puts mortgage borrowers at risk of bad loans and racial discrimination. Worse, it puts our economy at risk by removing important bank regulator tools to rein in risky practices by giant and big banks. For that matter, it could even allow risky practices to migrate to community banks. But there's more. The bill's so-called consumer protection provisions intended to offset its rollbacks, including its free credit freeze, aren't that good and preempt stronger state actions.

> READ MORE
News Post | Financial Reform

Credit Bureaus Let Wrongdoers Run Amok, Disrupt Mortgage-Seekers | Ed Mierzwinski

In the run-up to the 2006-2007 mortgage bubble that led to the total collapse of our financial system in 2008, the Big 3 credit bureaus sold products known as "trigger lists" that aided sketchy mortgage companies in disrupting consumer transactions. The lists were "credited" with making a bad situation worse. Guess what? Longtime syndicated housing columnist Ken Harney warns: "they're back."

> READ MORE
News Post | Financial Reform

Massive Rollback of Dodd-Frank Wall St. Protections Hits Senate Floor, Our Opposition Letter to S2155

We've been working hard to oppose a bill to weaken the Dodd-Frank Wall Street Reform and Consumer Protection Act. You remember, that's the law passed in the wake of the second-biggest financial collapse in our history, caused by Wall Street recklessness. The bill has massive support from both Wall Street and community banks. S2155 is on the Senate floor this week. It has enough Democratic votes to pass, but consumer champions are fighting back. Read our opposition letter.

> READ MORE
News Post | Financial Reform

Why The Legal Dispute Over the Leadership of the CFPB Matters | Michael Landis

There’s an important legal fight happening right now over the temporary leadership of the Consumer Financial Protection Bureau. And Travel Buddy Education Fund, along with nine other consumer advocacy groups, just weighed in with a friend-of-the-court brief against the President and his pick. Find out why the Consumer Bureau needs to be independent in this blog entry about why the legal dispute over the CFPB matters.

> READ MORE

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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