Defend the Consumer Bureau

STANDING UP FOR CONSUMERS IN THE FINANCIAL MARKETPLACE—For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A Consumer Cop On the Financial Beat

You work hard for your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future. 

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers. 

So in 2010, we helped create the Consumer Financial Protection Bureau (CFPB) to be our consumer cop on the financial beat.

The CFPB Gets the Job Done

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just six years. 

The CFPB holds big banks, debt collectors and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:


When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic and Asia/Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.


The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.


When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.


The CFPB fined Equifax and TransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the Consumer Bureau, the Trump administration and some members of Congress are pushing to weaken or even get rid of it. 

Tell Your Senators: Stand Up For Consumers

We can keep our consumer cop on the financial beat — but only if we can convince enough senators to stand up and be counted as Consumer Champions, and stop any bad bills that try to roll back or eliminate consumer protections.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings and their overall well-being. That’s why we don’t simply need the CFPB to exist: We need to make it even better, by strengthening commonsense consumer protections. 

In the wake of the Great Recession, we helped spearhead the creation of the Consumer Bureau. Now, we need your help to stand up for consumer protection once again, and defend the CFPB from those who would weaken or eliminate it.

Issue updates

News Post | Financial Reform

We Join Groups in FTC Privacy Complaints Against Facebook and Google's YouTube | Ed Mierzwinski

We've joined complaints that two behemoth firms are in violation of Federal Trade Commission privacy rules. In the first, U.S. PIRG joins the Electronic Privacy Information Center and other groups claiming that a number of Facebook's practices - particularly, its use of facial recognition techniques without consent -- violate a previous 2011 privacy order. The facial recognition practice may also violate PIRG-backed Illinois law. Second, we join the Center for Digital Democracy's filing alleging that Google's YouTube collects information about kids in violation of the Children's Online Privacy Protection Act (COPPA). And we haven't forgotten about Equifax.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

OUR SUMMARY OF MULVANEY TO CONGRESS: “Let’s take away the Consumer Bureau’s independence and then make it harder for it to do its job.”

Our statement on OMB Director and CFPB Acting Director Mick Mulvaney issuing his first semi-annual report of the CFPB to Congress. 

> Keep Reading
News Post | Financial Reform

32 state Attorneys General to Congress: Don't replace our stronger privacy laws! | Mike Litt

Some 32 Democratic and Republican state Attorneys General have sent a strong letter to the bi-partisan sponsors of a draft federal data breach and data security bill. The weak, industry-backed proposal from Rep. Blaine Luetkemeyer (R-MO) and Carolyn Maloney (D-NY) would override, or preempt, numerous better state privacy laws and, importantly, prevent states from ever again acting to protect their citizens' financial DNA better. We don't like the bill either.

> Keep Reading
News Post | Financial Reform

Did Facebook Violate An FTC Privacy Order When It Did Business With Cambridge Analytica? | Ed Mierzwinski

Recent news stories about Facebook providing personal information to the data broker Cambridge Analytica raise a question: Is Facebook in violation of a 2011 Privacy Order with the Federal Trade Commission? We've joined leading consumer and privacy groups in a letter to the FTC raising issues for an investigation.

> Keep Reading
News Post | Financial Reform

We Signed A Letter In 2014 But That Doesn't Mean We Support The Bank Lobbyist Act | Mike Litt

Why would we support an amendment to make a bad bill worse? We wouldn't. Here's our explainer on how our signature on a 2014 letter should not have been used to somehow imply we supported an amendment to S2155 on credit scoring favoring Equifax and the other Big 3 credit bureaus.

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News Release | U.S. PIRG | Financial Reform

Joint Statement: Transfer of CFPB Consumer Response Unit Offers No Clear Benefit

This week, OMB Director Mick Mulvaney, now also acting director of the Consumer Financial Protection Bureau, made several concerning "administrative changes," including to move the Consumer Response Office, responsible for handling consumer complaints and managing the Bureau's public consumer complaint database, which U.S. PIRG has relied on for 11 (so far) analytic studies of the consumer financial marketplace. We issued the following joint statement, along with Americans for Financial Reform and Consumer Action.

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News Release | U.S.PIRG | Financial Reform

Statement on Equifax’s Lock & Alert Product Announcement

Our statement on the today's launch by Equifax of Lock & Alert, a service that will let consumers lock and unlock their Equifax credit reports indefinitely for free to stop new account identity theft. This service, similar to state mandated credit freezes, only blocks access to Equifax credit reports, not credit reports at the other two bureaus, Experian and TransUnion. U.S. PIRG's advice: Blocking access to your credit reports at all three national credit bureaus remains the best action consumers can take after the Equifax breach, whether they were affected by it or not. 

> Keep Reading
News Release | U.S. PIRG | Financial Reform

Statement of U.S. PIRG On Court Ruling Upholding Constitutionality of CFPB Leadership Structure

Here is our statement on today's decision by the full D.C. Circuit, U.S. Court of Appeals, upholding the constitutionality of the Consumer Bureau's single-director structure. We had filed an amicus (friend-of-the-court) brief in support of that position. The decision is a big victory for consumers.

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News Release | U.S. PIRG | Financial Reform

Statement by Mike Litt, Consumer Campaign Director at U.S. PIRG on Extended Deadline for Free Equifax Credit Freeze

Equifax has changed the date for its offers after its outrageous data breach-- they lost information for 145 million consumers.Read more. We have not changed our own advice.

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News Release | U.S. PIRG | Financial Reform

U.S. PIRG Urges Consumers to Get Free Credit Freeze by January 31st Deadline

Ahead of three changes to what Equifax is offering consumers following its breach of 145 million consumer records, U.S. PIRG is urging consumers to get free credit freezes with Equifax by January 31st if they haven’t already.

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Report | U.S. PIRG Education Fund | Financial Reform

Big Banks, Bigger Fees

Over the last six months, PIRG staff conducted inquiries at 392 bank branches in 21 states and reviewed bank fees online in 12 others.

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Report | U.S. PIRG Education Fund | Financial Reform

Bailout Report Card

U.S. PIRG released a report card on how the bailout had been handled by the administration in terms of transparency and accountability.

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Report | U.S. PIRG Education Fund | Financial Reform

Failing the Bailout

This report first establishes that what is known about how the TARP recipients’ behavior before, during and after the bailout paints a dire picture of how the TARP funds were spent. It then presents a clear opportunity for lawmakers to regain some of the withering faith of the American people through widely supported execution tactics and simple communication practices with respect to TARP.

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Report | U.S. PIRG Education Fund | Financial Reform

Halfway to the CFPB

The CFPB Implementation Team staff are making significant progress in their efforts to both build an effective agency and be ready to perform required functions by the transfer date (July 21, 2011).

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News Post | Financial Reform

What You Haven’t Heard About that Bad Banking Bill; It Preempts State Identity Theft Reforms | Mike Litt

We're opposing S2155 on the Senate floor this week. The main message against in the media has been that it puts mortgage borrowers at risk of bad loans and racial discrimination. Worse, it puts our economy at risk by removing important bank regulator tools to rein in risky practices by giant and big banks. For that matter, it could even allow risky practices to migrate to community banks. But there's more. The bill's so-called consumer protection provisions intended to offset its rollbacks, including its free credit freeze, aren't that good and preempt stronger state actions.

> Keep Reading
News Post | Financial Reform

Credit Bureaus Let Wrongdoers Run Amok, Disrupt Mortgage-Seekers | Ed Mierzwinski

In the run-up to the 2006-2007 mortgage bubble that led to the total collapse of our financial system in 2008, the Big 3 credit bureaus sold products known as "trigger lists" that aided sketchy mortgage companies in disrupting consumer transactions. The lists were "credited" with making a bad situation worse. Guess what? Longtime syndicated housing columnist Ken Harney warns: "they're back."

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News Post | Financial Reform

Massive Rollback of Dodd-Frank Wall St. Protections Hits Senate Floor, Our Opposition Letter to S2155

We've been working hard to oppose a bill to weaken the Dodd-Frank Wall Street Reform and Consumer Protection Act. You remember, that's the law passed in the wake of the second-biggest financial collapse in our history, caused by Wall Street recklessness. The bill has massive support from both Wall Street and community banks. S2155 is on the Senate floor this week. It has enough Democratic votes to pass, but consumer champions are fighting back. Read our opposition letter.

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News Post | Financial Reform

Why The Legal Dispute Over the Leadership of the CFPB Matters | Michael Landis

There’s an important legal fight happening right now over the temporary leadership of the Consumer Financial Protection Bureau. And U.S. PIRG Education Fund, along with nine other consumer advocacy groups, just weighed in with a friend-of-the-court brief against the President and his pick. Find out why the Consumer Bureau needs to be independent in this blog entry about why the legal dispute over the CFPB matters.

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News Post | Financial Reform

Senator: Consumers Should Have More Control Over Credit Reports. We Agree. | Ed Mierzwinski

Throughout the anger and frustration over the Equifax breach debacle, consumers, reporters and legislators have repeatedly asked me: "Ed, why don't consumers, not credit bureaus, control when their credit reports can be shared or sold?" Now comes U.S. Senator Jack Reed (RI) with a PIRG-backed bill to do just that! 

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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