Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Travel Buddy’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Travel Buddy’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Travel Buddy released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Post | Consumer Protection

CFPB seeks your views on prepaid cards, including campus cards featured in our latest report | Ed Mierzwinski

The CFPB wants your views on general purpose reloadable prepaid cards. Some of the campus cards featured in Travel Buddy Education Fund's new report, the Campus Debit Card Trap, are prepaid cards, others are debit cards, and there is a difference.

> READ MORE
News Post | Consumer Protection

House banking committee takes action to aid predatory rent-to-own firms today | Ed Mierzwinski

(Updated 1 June) This morning the House Financial Services Committee will likely approve HR 1588, legislation designed solely to allow the rent-to-own industry ("for only 104 weekly payments of $10.99, you can own this TV/computer/couch" for 3 or 4 times its total retail price) to preempt or override the laws of the several states that protect its consumers from predatory financial practices. Is that the role of the Congress?

> READ MORE
Report | Travel Buddy Education Fund | Consumer Protection, Higher Ed

The Campus Debit Card Trap

Banks and other financial firms are taking advantage of a variety of opportunities to form partnerships with colleges and universities to produce campus student ID cards and to offer student aid disbursements on debit or prepaid cards. In addition to on-campus services, such as student ID functions offered on the card, some cards offer traditional debit card services linked to bank accounts; other cards provide additional reloadable prepaid card functions. The disbursement of financial aid and university refunds is the most significant partnership identified.

> READ MORE
News Post | Consumer Protection

NYTimes on growing tax fraud identity theft epidemic | Ed Mierzwinski

The New York Times has a story on the web "With Personal Data in Hand, Thieves File Early and Often" by reporter Lizette Alverez for Sunday's paper. It describes an "epidemic" of tax identity theft. Thieves file fraudulent tax returns and receive a legitimate taxpayer's refund before he or she does, often on a hard-to-trace prepaid card.  Losses are in the billions, losses are increasing and legitimate taxpayers are waiting a long time to get their refund. It's a very good story that explains how the crime works, how it disproportionately harms retirees and how, -- despite massive efforts by agencies from the IRS to the post office -- it's a growing mess. Unfortunately, the reform promoted by some policymakers quoted in the story -- increasing criminal penalties -- has never worked to stop identity theft. Bad guys don't have to carry guns and they rarely get caught, so the crime is booming. Sure, it doesn't hurt to increase penalties, but it is not enough. We need to protect personal data better. Relying on increasing penalties is a feel-good solution that won't work on its own. But the credit bureaus and other powerful special interests have resisted legislation to protect personal information better and spent heavily to convince policymakers that "blaming bad guys" is more important than fixing their own sloppy practices. The credit bureaus, of course, are wrong.

> READ MORE
News Post | Consumer Protection

CFPB holds field hearing on prepaid cards-- all the fees, none of the protections | Ed Mierzwinski

Several members of the PIRG-backed Americans for Financial Reform are among the witnesses at a field hearing on prepaid cards that the Consumer FInancial Protection Bureau holds at noon today in Durham, NC. While reloadable prepaid cards are growing fast as an option for convenience, for the unbanked and for distribution of government and student benefits, so-called general purpose reloadable prepaid cards sold under a variety of brands have fewer consumer protections than credit cards (gold standard), debit cards (fewer protections), and payroll, government benefit and gift cards (some protections).The CFPB will announce a advance notice of proposed rulemaking to improve the situation.

> READ MORE

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News Release | Travel Buddy Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

News Release | Travel Buddy

CVS-Aetna lawyers, consumer advocates and health care organizations gathered in Washington for oral arguments on whether the Department of Justice’s proposed final judgment in the CVS-Aetna matter is in the public interest. 

News Release | Travel Buddy

The House Financial Services Committee has approved the .

News Post

 

The fast food chain Wendy's has a role to play in preventing a future in which antibiotics no longer work to protect our health.

News Post

Each year, America landfills and incinerates enough organic material to fill a line of 18-wheelers stretching from New York to Los Angeles 10 times over.

Food | Travel Buddy

We've endorsed the Campus Hunger Reduction Act of 2019

No student should go hungry in our world of abundance. Our Zero Hunger campaign is recruiting campus administrators to make public commitments to achieving zero hunger by cutting waste.

 

Consumer Protection | Travel Buddy

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | Travel Buddy

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | Travel Buddy

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 
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