Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Post | Public Health, Food

Noodles and Co. Leads to Save Antibiotics | Anya Vanecek

This expansion into meatballs, bacon, beef, and all chicken sends a powerful message: Raising livestock and poultry without routine antibiotics is both smart and possible.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

PIRGs, Others Ask CFPB & FTC To Investigate Experian/T-Mobile Data Breach

In a letter sent today, a number of state PIRGs and other leading privacy and consumer groups urged the CFPB and FTC to fully investigate the recent breach of an Experian subsidary that exposed 15 million T-Mobile customer and applicant records to the threat of new account identity theft. The letter asked whether the regulators could require Experian and the other two nationwide credit bureaus -- TransUnion and Equifax -- to give victims free security freezes to protect their credit reports.

> Keep Reading
News Post | Consumer Protection

As CFPB Advances Consumer Protection, Attacks on CFPB Escalate | Ed Mierzwinski

This week, the CFPB took a major step toward establishing a regulation restricting the use of forced arbitration clauses in consumer financial contracts, which give companies what the CFPB's director said was a "free pass from being held accountable by their customers." Meanwhile, on Capitol Hill, powerful bank interests escalated their campaign to defund and defang the bureau, because it works for consumers, not them.

> Keep Reading
Report | U.S. PIRG & Center for Digital Democracy | Consumer Protection

Comments to U.S. Treasury Department on Online Marketplace Lending

In response to a "Request for Information" from the U.S. Treasury Department, last week U.S. PIRG and the Center for Digital Democracy filed a detailed comment recommending that regulators take a close look at the activities of a new "Big Data" financial sector of online marketplace lenders, which includes so-called "peer-to-peer" lenders. While the sector has potential to be innovative and provide lower-cost loans to consumers, and to improve financial opportunity for underserved consumers, there are risks in "light-touch" regulation.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Statement on Experian Breach of T-Mobile Customer Data

In the wake of a massive data breach affecting Experian’s computers holding 15 million files of T-Mobile hacked customers and applicants, we question why the firms are offering credit monitoring instead of paying to place credit, or security, freezes on all three of each victim’s credit reports. Only the security or credit freeze, available in any state, stops new account identity theft. Potential victims should freeze all of their “Big 3” credit reports from Experian, Equifax and TransUnion.

> Keep Reading

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News Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

I've got a new column at Huffington Post, "" I discuss President Kennedy's visionary "Special Message to the Congress on Protecting the Consumer Interest" announced on March 15, 1962. He declared that consumers have rights and government should protect them. Read the full column after the jump.

> Keep Reading
News Post | Consumer Protection

Congress in zombie-like push to weaken investor laws and other consumer news | Ed Mierzwinski

After House passage of the mislabeled Jobs Act, action shifts to to the Senate in a misguided, PIRG-opposed bi-partisan effort to weaken investor protection laws. SF Chronicle financial columnist and the both rip the idea. While Congress appears trapped in a zombie-like fugue state, pretend zombies led by Iowa PIRG ( marched against nuclear power this weekend. All this and more consumer  news of the week, in case you missed it.

> Keep Reading
News Post | Consumer Protection

Has Congress Forgotten Enron, Dutch Tulip Bubble Scandals? | Ed Mierzwinski

A misnamed package of legislation to weaken investor protection laws -- -- is speeding through the House this week. While some Senators are for parts of the package, the Senate is taking a closer look at whether rolling back the enacted after the Enron and related accounting scandals is really the way to go.

> Keep Reading
News Post | Consumer Protection

Some interesting consumer news of the week, in case you missed it | Ed Mierzwinski

An occasional update featuring important consumer stories you may have missed this week. This week, Occupy Wall Street joins clarion call for CFPB to reform the credit bureaus...Leading consumer columnist Michelle Singletary calls Google's practices "creepy"...Massachusetts official says "take state's money out of banks that don't comply with state laws requiring free accounts for young/old...FCC wants comment on cellphone shutdowns that affect First Amendment rights...and more.

> Keep Reading
News Post | Consumer Protection

| Ed Mierzwinski

Reporters are calling about BofA's , "Ed, what does it mean?" Meanwhile the CFPB says checking accounts can be "complex and confusing" and announced it is now  ready and waiting for . Find out more.

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