Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Media Hit | Public Health, Food

Will Yum! Brands Commit to Better Antibiotic Stewardship Policies?

"Despite these successes, we need to re-double our efforts to counter new threats from superbugs that increasingly diminish the effectiveness of antibiotics. We will continue to ramp up our consumer awareness and advocacy campaigns to ensure that the superbugs don't win."

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News Post | Public Health, Food

A nationwide call: KFC, help save antibiotics! | Anya Vanecek

Over eighty organizations and hundreds of consumers launched a call for KFC to switch to selling chicken raised without routine antibiotics. 

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News Post | Consumer Protection, Make VW Pay

Report Back on the VW Road Trip | Mike Litt

After driving 1,671 miles from Colorado over the course of 12 days, the big day arrived -- Marcus and Elisabeth made it to headquarters on Tuesday at 2 PM. I joined them to return their 2011 Jetta SportWagen TDI and deliver over 20,000 of our petitions to Volkswagen. 

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News Post | Consumer Protection, Make VW Pay

Detroit Auto Show | Kathryn Lee

Marcus and Elisabeth made their way to the Detroit Auto Show over the weekend. As they drove across the country, on a mission to return their TDI to Volkswagen corporate headquarters in Virginia, the couple has been making stops along the way. The just missed Mathias Mueller as, stopping at the Detroit Auto Show to try to make amends with customers. Saturday was the first day the show was open to the public. Marcus and Elisabeth first met with press across the street of the event and then went into building, heading straight to the Volkswagen booth.

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News Post | Consumer Protection

U.S., States Sue Apple, Publishers Over E-Book Price Conspiracy | Ed Mierzwinski

Today, the U.S. Attorney General and the Attorney Generals of Connecticut and Texas announced settlements with several publishers -- Hachette Book Group, Simon & Schuster and HarperCollins --over an alleged conspiracy with Apple and other publishers to attack Amazon's pricing model, secretly set e-book prices and thereby harm consumers. However, Apple and the publishers Macmillan and Penguin Group USA have refused to settle and are being sued by the agencies.

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News Post | Consumer Protection

Consumer Bureau Compared to Peace Corps | Ed Mierzwinski

Today, in his column "," Joe Nocera of the New York Times pays a visit to the PIRG-backed , where he finds vision, idealism and people working to show that "government can make a difference in people’s lives."

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News Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

I've got a new column at Huffington Post, "" I discuss President Kennedy's visionary "Special Message to the Congress on Protecting the Consumer Interest" announced on March 15, 1962. He declared that consumers have rights and government should protect them. Read the full column after the jump.

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News Post | Consumer Protection

Congress in zombie-like push to weaken investor laws and other consumer news | Ed Mierzwinski

After House passage of the mislabeled Jobs Act, action shifts to to the Senate in a misguided, PIRG-opposed bi-partisan effort to weaken investor protection laws. SF Chronicle financial columnist and the both rip the idea. While Congress appears trapped in a zombie-like fugue state, pretend zombies led by Iowa PIRG ( marched against nuclear power this weekend. All this and more consumer  news of the week, in case you missed it.

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News Post | Consumer Protection

Has Congress Forgotten Enron, Dutch Tulip Bubble Scandals? | Ed Mierzwinski

A misnamed package of legislation to weaken investor protection laws -- -- is speeding through the House this week. While some Senators are for parts of the package, the Senate is taking a closer look at whether rolling back the enacted after the Enron and related accounting scandals is really the way to go.

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