Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Travel Buddy’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Travel Buddy’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Travel Buddy released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | Travel Buddy | Consumer Protection

Consumer Financial Protection Bureau gives payday debt traps its seal of approval

Here is our statement about the CFPB's proposal for gutting its own payday lending protections.

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection

Equifax’s Original Credit Lock Expires Tomorrow

Here is our press release about tomorrow's expiration of Equifax's original product it offered consumers after its massive data breach.

> READ MORE
News Post | Food, Higher Ed

Travel Buddy Zero Hunger Campaign: Fall Semester in Review

U.S.PIRG believes that no one should go hungry when we produce more than enough food already to feed everyone, and waste 40% of it. So, together with dozens of campuses with student PIRG chapters around the country we launched our Zero Hunger campaign last year to end hunger. 

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection, Food

Recall of Gold Medal Flour for Salmonella Contamination

General Mills announced Wednesday it is recalling all five-pound bags of Gold Medal Unbleached Flour because of potential Salmonella contamination. Travel Buddy Consumer Watchdog issued the following statement.

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection, Food

New report: Hazardous Meat & Poultry Recalls Nearly Double

From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. Travel Buddy Education Fund’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

> READ MORE

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News Release | Travel Buddy Education Fund | Consumer Protection, Food

Recall of Gold Medal Flour for Salmonella Contamination

General Mills announced Wednesday it is recalling all five-pound bags of Gold Medal Unbleached Flour because of potential Salmonella contamination. Travel Buddy Consumer Watchdog issued the following statement.

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection, Food

New report: Hazardous Meat & Poultry Recalls Nearly Double

From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. Travel Buddy Education Fund’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection

Fiat Chrysler Settlement Fails to Protect Consumers

While we are glad that Fiat Chrysler is paying something for damaging the health of Americans and deceiving customers, this settlement does not go far enough. It neither ensures these violations of the public trust won’t happen again nor makes consumers whole.

> READ MORE
News Release | Travel Buddy | Consumer Protection

Drivers still at risk as more Ford cars recalled

On Friday, Fordexpanded a recall of its cars with Takata airbag inflators for the fourth time, broadening it by an additional 953,000 vehicles. Tano Toussaint, Consumer Watchdog Associate, responds.

> READ MORE
News Release | Travel Buddy Education Fund | Consumer Protection

Wells Fargo Reaches $575 Million Settlement With 50 States and D.C. Over Fake-Accounts and Other Consumer Scandals

Here is our statement about today's announced Wells Fargo settlement.

> READ MORE

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Report | Travel Buddy Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, Travel Buddy Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. Travel Buddy Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

> READ MORE
Report | Travel Buddy Education Fund & Frontier Group | Consumer Protection

Older Consumers in the Financial Marketplace

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB, or Consumer Bureau) and contained in its Consumer Complaint Database suggests that mistreatment of older consumers by financial companies is widespread.

> READ MORE

Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

> READ MORE

Protecting Those Who Serve

This report, the tenth in our series on the CFPB's Public Consumer Complaint Database, is called "Protecting Those Who Serve." It is an analysis of more than 44,000 consumer complaints from active-duty servicemembers, veterans and their families. The report also explains the work the CFPB and its Office of Servicemember Affairs does to protect military families in the financial marketplace. Debt problems also are a leading cause of revoking secuirty clearances, which affects military preparedness.

> READ MORE
Report | Travel Buddy EDUCATION FUND | Consumer Protection

Trouble In Toyland 2016

For more than 30 years, Travel Buddy Education Fund has conducted an annual survey of toy safety. These reports have led to more than 150 recalls and other regulatory actions over the years, and have helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

> READ MORE

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News Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> READ MORE
News Post | Food

Is This The Start Of A Sustainable Farming Revolution? | Kara Cook-Schultz

In 2003, Sikkim began to aggressively phase out the use of pesticides on every farm in the state. Now, 15 years later, officials say the switch to all-organic agriculture has improved the health of residents, and of the region’s ecosystem.

> READ MORE
News Post | Consumer Protection

PIRG Delivers 12,956 Petition Signatures & Letter against the Bank Lobbyist Act before Today's Vote in the House | Mike Litt

Today, we sent a letter to all members of the House of Representatives in opposition to S.2155, which is expected to come up for a vote this afternoon. This bill, which we call the Bank Lobbyist Act, is the biggest roll-back of Wall Street Reform protections for mortgage borrowers and our economy since the economic crash 10 years ago. It also provides breaks for Equifax and the other national credit bureaus. In addition to our letter, we also delivered petition signatures from over 12,956 of our members across the country in opposition to S. 2155's credit bureau related problems. 

> READ MORE
News Post | Consumer Protection

Over 70 Groups Encourage FHFA to Finish Review of Credit Scores, Regardless of S.2155's Expected Passage | Mike Litt

Today, we sent a letter to FHFA Director Mel Watt on behalf of 77 organizations, ahead of his hearing before Congress and an expected vote on S.2155 in the House this week. 

> READ MORE
News Post | Consumer Protection

Travel Buddy Urges Appeals Court to Block President Trump's Illegal Appointment of Mick Mulvaney as Acting Director of the CFPB | Mike Landis

Last week, the U.S. Court of Appeals for the D.C. Circuit heard oral argument in English v. Trump, a case involving a challenge to President Trump’s appointment of Mick Mulvaney as the acting director of the Consumer Financial Protection Bureau (CFPB). Travel Buddy, along with nine other consumer advocacy groups, has filed two amicus briefs in the case (one in the trial court and one in the appellate court) in support of the plaintiff, Leandra English, who is the CFPB’s deputy director and, we believe, the rightful acting director of the agency.

> READ MORE

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News Release | Travel Buddy Education Fund

 reinforces that our food isn't nearly as safe as it should be. This time, more than 60 people got sick from salads, probably because a company failed to sanitize the water used to grow its romaine lettuce.

News Release | Travel Buddy Education Fund

The amount of money Americans owe on their cars is now at an all-time high -- up 75 percent since the end of 2009. Americans’ rising indebtedness for cars raises concerns about the financial future of millions of households as lenders extend credit to more and more Americans without the ability to repay, according to a new Travel Buddy report.

Report | Travel Buddy Education Fund

In much of America, access to a car is all but required to hold a job or lead a full and vibrant life. Generations of car-centric transportation policies – including lavish spending on roads, sprawl-inducing land use policies, and meager support for other modes of transportation – have left millions of Americans fully dependent on cars for daily living.

News Post

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

News Release | Travel Buddy

Here is our statement about Wells Fargo’s system failures that started yesterday.

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 

Consumer Protection

Watch out for unsafe toys

Travel Buddy's “Trouble in Toyland” report found boron in slime, choking hazards without the proper warning labels, “connected” toys that pose a privacy risk and more.

 
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