Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Post | Food

Is This The Start Of A Sustainable Farming Revolution? | Kara Cook-Schultz

In 2003, Sikkim began to aggressively phase out the use of pesticides on every farm in the state. Now, 15 years later, officials say the switch to all-organic agriculture has improved the health of residents, and of the region’s ecosystem.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Kathy Kraninger Lacks Pro-Consumer Track Record

This is our statement on reports about President Trump likely nominating Kathy Kraninger for director of the Consumer Financial Protection Bureau.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Responds to AT&T/Time Warner Merger Approval

Today, a federal judge approved AT&T's merger with Time Warner, ruling against the U.S. Justice Department.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Statement on House Passage of Bank Lobbyist Act (S.2155)

Here is our statement on this evening’s final passage of S.2155, the so-called Regulatory Relief, Economic Growth and Consumer Protection Act, but better know as the #BankLobbyistAct, in the House.

> Keep Reading
News Post | Consumer Protection

PIRG Delivers 12,956 Petition Signatures & Letter against the Bank Lobbyist Act before Today's Vote in the House | Mike Litt

Today, we sent a letter to all members of the House of Representatives in opposition to S.2155, which is expected to come up for a vote this afternoon. This bill, which we call the Bank Lobbyist Act, is the biggest roll-back of Wall Street Reform protections for mortgage borrowers and our economy since the economic crash 10 years ago. It also provides breaks for Equifax and the other national credit bureaus. In addition to our letter, we also delivered petition signatures from over 12,956 of our members across the country in opposition to S. 2155's credit bureau related problems. 

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

Kathy Kraninger Lacks Pro-Consumer Track Record

This is our statement on reports about President Trump likely nominating Kathy Kraninger for director of the Consumer Financial Protection Bureau.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Responds to AT&T/Time Warner Merger Approval

Today, a federal judge approved AT&T's merger with Time Warner, ruling against the U.S. Justice Department.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Statement on House Passage of Bank Lobbyist Act (S.2155)

Here is our statement on this evening’s final passage of S.2155, the so-called Regulatory Relief, Economic Growth and Consumer Protection Act, but better know as the #BankLobbyistAct, in the House.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Congress Affirms Need to Stop Debt Trap; Mick Mulvaney Should Follow Suit

Here is our statement on Congress allowing the deadline to pass without repealing the Consumer Financial Protection Bureau's payday lending rule.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Statement Supporting Wednesday’s Senate Vote To Reinstate Net Neutrality

The Senate has voted in favor of every Internet-using American. By a vote of 52-47, senators approved Sen. Ed Markey’s (MA) Resolution to repeal the Federal Communications Commission’s February 2018 action that rescinded the 2015 Open Internet Order.

> Keep Reading

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Protecting Consumers from Credit Company Abuses

Credit card companies seeking even higher profits have invented a slew of unfair practices. U.S. PIRG played a crucial role in passing the Credit Card Accountability, Responsibility and Disclosure (CARD) Act, which protects consumers and reins in the credit card companies' most abusive fees and practices.

> Keep Reading
Report | U.S. PIRG Education Fund | Food

Reaping What We Sow

Shaped by modern technologies, financial influences and public policy, American agriculture has evolved into an efficient system that produces all the food the country needs and more. However, in addition to the benefits that our food system offers, the shift to larger and more specialized farms has damaged public health and the environment. This damage is avoidable. Now is the time to reform agricultural practices to better protect public health, the environment, and our future ability to grow food.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

> Keep Reading
Report | U.S. PIRG Education Fund & Frontier Group | Consumer Protection

Older Consumers in the Financial Marketplace

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB, or Consumer Bureau) and contained in its Consumer Complaint Database suggests that mistreatment of older consumers by financial companies is widespread.

> Keep Reading

Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

> Keep Reading

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News Post | Food

Is This The Start Of A Sustainable Farming Revolution? | Kara Cook-Schultz

In 2003, Sikkim began to aggressively phase out the use of pesticides on every farm in the state. Now, 15 years later, officials say the switch to all-organic agriculture has improved the health of residents, and of the region’s ecosystem.

> Keep Reading
News Post | Consumer Protection

PIRG Delivers 12,956 Petition Signatures & Letter against the Bank Lobbyist Act before Today's Vote in the House | Mike Litt

Today, we sent a letter to all members of the House of Representatives in opposition to S.2155, which is expected to come up for a vote this afternoon. This bill, which we call the Bank Lobbyist Act, is the biggest roll-back of Wall Street Reform protections for mortgage borrowers and our economy since the economic crash 10 years ago. It also provides breaks for Equifax and the other national credit bureaus. In addition to our letter, we also delivered petition signatures from over 12,956 of our members across the country in opposition to S. 2155's credit bureau related problems. 

> Keep Reading
News Post | Consumer Protection

Over 70 Groups Encourage FHFA to Finish Review of Credit Scores, Regardless of S.2155's Expected Passage | Mike Litt

Today, we sent a letter to FHFA Director Mel Watt on behalf of 77 organizations, ahead of his hearing before Congress and an expected vote on S.2155 in the House this week. 

> Keep Reading
News Post | Consumer Protection

U.S. PIRG Urges Appeals Court to Block President Trump's Illegal Appointment of Mick Mulvaney as Acting Director of the CFPB | Mike Landis

Last week, the U.S. Court of Appeals for the D.C. Circuit heard oral argument in English v. Trump, a case involving a challenge to President Trump’s appointment of Mick Mulvaney as the acting director of the Consumer Financial Protection Bureau (CFPB). U.S. PIRG, along with nine other consumer advocacy groups, has filed two amicus briefs in the case (one in the trial court and one in the appellate court) in support of the plaintiff, Leandra English, who is the CFPB’s deputy director and, we believe, the rightful acting director of the agency.

> Keep Reading
News Post | Public Health, Consumer Protection

PIRG Consumer Watchdog: Asbestos Found In Children's Products | Dev Gowda

The PIRG Consumer Watchdog team recently found that three different products sold by national retail brand Claire’s contain alarming amounts of asbestos. The Food and Drug Administration (FDA) considers it “unacceptable” for cosmetic talc to be contaminated with asbestos, and doctors say that there is no safe limit of asbestos.

> Keep Reading

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